Frequently Asked Questions

Demiplane is a new service that matches Game Masters and Adventurers! We will be updating our Frequently Asked Questions as we collect more and more feedback from Adventurers like you! Have a question that isn’t listed here? Contact us!

 

Using Demiplane

Is Demiplane Free?

Yes! Demiplane is free to use and supports the creation of both free games and paid adventures. Entering payment information is not required to use Demiplane (unless you wish to take part in a paid adventure).

How Does Demiplane Make Money?

Demiplane takes a small fee from paid game payments when they are processed. Demiplane does not charge a fee to access or use our application.

What games can i search for in demiplane?

Demiplane is a game-nostic system! We are constantly updating the list of games available to be hosted and searched for in Demiplane. We currently support over 20 game systems. Use our contact us form to submit any game systems you think should be added!.

Where Do I go to use Demiplane?

We are launching our Early Access on May 7th! 

How do i request a new game system?

Swing on over to our “Contact Us” and drop us a request to add your favorite game system if you don’t see it in Demiplane’s list of systems.

Where do i play the games I join?

Your Game Master will select which online method to host games. We expect most will use virtual tabletop systems, voice or text chat systems, or any online system where games are currently being played.

Can my children use demiplane? Demiplane is for users 18 or older.

For a whole host of reasons we wish weren’t relevant, Demiplane is currently for users 18 and older. We feel very strongly that tabletop roleplaying games are fantastic ways to develop key social skills and are working to figure out the best way for us to incorporate the ‘18-and-under’ crowd into Demiplane.

Do I have to apply to be a Game Master?

Demiplane does not require you to apply to be a Game Master! Anyone can try their hand as a Game Master or an Adventurer.

WHAT DEVICES CAN I USE WITH DEMIPLANE?

Demiplane is a Progressive Web Application (PWA), which means it is supported on virtually any device that can browse the internet.

WHERE CAN I DOWNLOAD THE APP?

There is no need to download Demiplane! Visit our website from the web browser on your mobile device, tablet or desktop. If you are on a mobile device or tablet, you can save Demiplane to your home screen for easy access.

HOW DO I REPORT A BUG?

If you hit a snag using Demiplane, we want to know about it! Bug reports should be submitted via our contact us form. Thank you for reporting bugs to us.

CAN I REQUEST A NEW FEATURE?

Absolutely! Feel free to visit our Discord here or by using our contact us form.

Can my children use Demiplane?

Demiplane is for users 18 or older.

WHAT GEOGRAPHIES CAN USE DEMIPLANE?

At launch, Demiplane will be available for use in the United States. We are determining what it will take for expansion to other countries!

CAN I BETA TEST MY GAME ON DEMIPLANE?

We are working to create a method for aspiring game designers to find Demiplane users who are interested in play-testers. Contact us if you are interested in this feature.

IS DEMIPLANE FOR LOCAL OR ONLINE PLAY?

Demiplane currently supports online play. If you are a local game store and interested in taking part in the beta test for Demiplane’s local play solution, please contact us at localplay@demiplane.com.

Payments

DO I NEED A CREDIT CARD TO USE DEMIPLANE?

No, you do not need a credit card to use Demiplane. If you are going to take part in paid games, however, you will need either a credit or debit card. If you want to be a Game Master for paid adventures, you’ll need to register a debit card or bank account so you can collect your payments.

IS DEMIPLANE FREE TO USE?

Yes! Demiplane takes a small fee from payments when they are processed but does not charge a fee to access or use our application. 

HOW ARE PAYMENTS HANDLED IN DEMIPLANE?

Demiplane has partnered with Stripe as our payment processor. 

CAN I MAKE MONEY AS A GAME MASTER ON DEMIPLANE?

Yes! If you want to be a Game Master that collects payments or tips on Demiplane, you will need either a debit card or a bank account connected to Demiplane. 

WHAT ABOUT TAXES?

Serious questions deserve serious answers. We have made sure that Demiplane’s Game Masters will receive tax information when they need it. Specifically, Game Masters will receive a 1099-K when required.  We take this portion of Demiplane very seriously, so please feel welcome to contact us with any questions.

Are you telling me I can be a professional Game Master?

We put this question in here specifically for you, my friend! We hope that Demiplane is a key part of your long and successful professional adventuring career.

POLICIES &
Procedures

What is Demiplane’s policy on Harassment?

You can read our Code of Conduct, which we take very seriously, here

 

We believe that an open mind is a creative one and that creative minds help make the world a better place.

Can I leave an adventure?

Yes. We would recommend providing feedback to your Game Master before leaving. 

Can a GM ask an adventurer to leave?

Yes. We recommend providing feedback to the Adventurer before removing them.

I'm in a paid game and want to leave. Am i going to get charged?

Sometimes a session isn’t working out the way you thought it would. Demiplane has a one-hour grace period during each session when an Adventurer is able to leave without being charged. After one-hour of total play time has passed, Adventurers will be charged the paid session’s cost if they choose to leave.

ABOUT THE
COMPANY

Who created Demiplane?

We did! We are Peter and Travis. We are two friends who grew up 15 minutes from the birthplace of tabletop gaming in Lake Geneva, WI. After life scattered our friend group across the United States, we started reconnecting with each other through weekly tabletop role playing games! Travis is an avid adventurer and does a great gnome impersonation. Peter has been a ‘forever GM’ all throughout childhood & his adult life. He has since recovered and gets to play every once in a while. Feel free to reach out to us using our contact us form – we look forward to connecting with you.

When Did Demiplane Launch?

Demiplane will launch on June 1, 2020!